Service Center FAQ

Frequently Asked Questions

It depends on which type of oil that your engine calls for. If you are running full synthetic, you should change your oil every 5,000 miles.  Some manufacturers suggest 10,000 miles or more, but we have long agreed that 10,000 miles is way too long.  If your engine uses semi-synthetic or regular engine oil, then it will be closer 3,000 miles.

When operating your vehicle, you’ll want to routinely check your engine oil level with the oil dipstick.  Some people check the engine oil level while filling up their gas tank so it is checked often and within equal intervals.

Check with your service advisor to see which oil is suggested to run in your vehicle for an exact answer.

Anti-freeze is an important fluid and should be checked once a month.  If you suspect a leak in your system, you should check more often than that.
Even though there is a very small possibility to cause damage, driving with your check engine light on should not damage your car.  Most newer cars have a “limp mode” where the check engine light will begin flashing once it recognizes a large issue.  This “limp mode” will limit your vehicle to lower speeds and RPM’s to reduce to chance of damage.

If your check engine light is on, you’ll want to get it diagnosed so you can correct the issue which is causing a decrease in performance. Contact your service advisor to schedule the diagnosis time.

Depending on your vehicle, the timing belt should be replaced between 85k and 120k miles.  Along with the timing belt, you should also replace: belt tensioner(s), belt pulley(s), water pump, and applicable gaskets.  It is easier (and cheaper) to replace all the items at once since the engine is pulled apart.

Some engines are timing chain driven.  Timing chains are not considered routine maintenance and should never have to be replaced under normal circumstances (some stretch and cause issues).

Check with your service advisor the see if you have a timing belt or a timing chain as well as the appropriate routine maintenance interval.

Most manufacturers run the navigation off of a hard drive.  In this case, you will need your navigation updated by a computer at the dealer.  Some manufacturers use DVD’s or SD cards to store map information.  In this case, you can purchase them offline and update them yourself.  Just be sure to purchase the correct DVD or SD card and verify the map version.

Check with your service advisor to see how to update yours.

There are a few ways the see open recalls on your vehicle.  The easiest way is to call us and we will run a free CarFax check by your VIN. This will tell us any past or present recalls on your vehicle.

If there are any open recalls, we can help you get in touch with a franchise dealer who will replace the affected items for free.  It is possible that the dealer will put you on a waiting list but that will most likely be due to the fact that parts are not currently available.

Contact your service advisor to check the dealer database or to run a CarFax on your vehicle.

Depending on driving habits, the range will vary drastically.  If you complete your oil changes at German & Asian Concepts, we check your brake life every time.  Once you get closer to the replacement time, we notify you and tell you when you should plan on replacing them.

Replacing brake pads and rotors at the appropriate times will reduce overall cost of ownership (you will not prematurely wear down other moving brake components).

If you service your vehicle with us, our service technicians do a test drive on your vehicle after every oil change.  Working on these vehicles all the time, our technicians know which items to look for which helps you save time and money.

A vibrating, or pulsating, brake pedal is a common sign of warped rotors.  Warped rotors are caused by overheating and uneven wear which in turn makes your brake pad move in and out (which pushes your brake pedal out slightly).

Slightly warped rotors are okay, but extremely warped rotors will cause premature breakdown of your brake pads.

Contact your service advisor for a check out of your rotors and braking system.

When tires are mounted, they are balanced properly to give the smoothest ride.  Although a shaky steering wheel can be a number of things, it most likely is due to tires not being balance properly or a broken tire belt.  Unbalanced tires are annoying and cause premature and abnormal wear.

German & Asian Concepts can rotate and balance your tires to ensure longest tire life possible.  Contact your service advisor to schedule an appointment.

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